Shipping policy
We strive to ensure smooth and timely delivery for all orders. Please review our shipping guidelines below:
Order Processing: Orders are processed and dispatched within 2 business days after being placed.
Shipping Time: Delivery typically takes an estimated 7-12 days, but may take up to 15 days depending on factors such as customs, carrier delays, weather conditions, or other circumstances beyond our control.
Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
Important Notes:
- Shipping times are estimates only and not guaranteed
- International orders may be subject to customs fees paid by recipient
- We are not responsible for delays caused by customs, carriers, or circumstances beyond our control
- We are not responsible for lost or stolen packages after delivery confirmation
- During peak seasons or holidays, shipping may take longer than estimated
If you experience delays beyond 15 days, please contact our support team at help@morra.shop. We will work with you to resolve any shipping issues, but cannot guarantee specific delivery dates.