Shipping policy

We strive to ensure smooth and timely delivery for all orders. Please review our shipping guidelines below:

Order Processing: Orders are processed and dispatched within 2 business days after being placed.

Shipping Time: Delivery typically takes an estimated 7-12 days, but may take up to 15 days depending on factors such as customs, carrier delays, weather conditions, or other circumstances beyond our control.

Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.

Important Notes:

  • Shipping times are estimates only and not guaranteed
  • International orders may be subject to customs fees paid by recipient
  • We are not responsible for delays caused by customs, carriers, or circumstances beyond our control
  • We are not responsible for lost or stolen packages after delivery confirmation
  • During peak seasons or holidays, shipping may take longer than estimated

If you experience delays beyond 15 days, please contact our support team at help@morra.shop. We will work with you to resolve any shipping issues, but cannot guarantee specific delivery dates.